Corporate Overview

Optel strives to be a role model for companies that create values and energizes its business sector.

Our successful integration with the most complex and advanced technology has been achieved by maintaining the highest standards of performance.  In this continuously evolving industry, we have achieved phenomenal growth while ensuring the optimal satisfaction of our customers.

Our success in India, reaching #2 in this market, has shown the business world that they must overcome their fears and believe that their expertise is a valuable asset for clients worldwide. 

As a role model, we must be committed to building the future in a responsible manner; while operating with integrity, striving to be advocates for human rights. We remain good stewards for the environment, and encourage social responsibility.

Optel solves problems as opposed to creating them. Our expertise in the fields of; engineering, optics, electronic innovation, data processing, mechanics and robotics, supported by our global presence, allows us to resolve the most highly complex problems and therefore achieve our primary mission; a better world for our children.

Competitor Differentiator

Optel’s open architecture enables you to react and adapt quickly to any future changes in country regulations. Additional functions, service features or new type of equipment can be integrated quickly and easily.

Optel’s open architecture also mitigates the inherent risks of proprietary systems and minimizes supplier dependency and locking-in situations. New vendors and modules can be integrated without the need to rebuild or reconfigure entire systems. Our solutions are totally independent, while fully secure and completely configurable to operate stand-alone or integrate into your current ERP landscape.

In order to promote the establishment of standards in Track & Trace, Optel initiated the Round Table for an Open Track & Trace Architecture: 105 participants from the pharmaceutical industry have attended the first session in Frankfurt in September 2014. This session led to the creation of the Open Serialization Communication Standard Group’s (Open-SCS) which is focused on standardizing packaging line serialization and aggregation data exchanges, including supply chain packaging serialization activities (Distribution Center (DC), Warehouse, etc.).

Mission & Quality

Optel’s mission is to integrate the technologies (such as automated vision and serialized systems), assuring the products safety of our customers and the sustainability of their business.

Optel is committed to meeting and exceeding the highest quality standards at each step of the business process in order to provide our customers with products that meet their needs.

In wanting to be recognized as the leader in their sector, Optel has developed a quality management system that promotes continuous improvement in all activity areas. Corrective and preventative actions are established and implemented on a regular basis.

Our quality policy is: “Our staff is committed to working together as a team to maintain a quality system by establishing, putting in place and improving procedures based in ISO and GAMP standards.”

Social Involvement

At Optel, we strive to be a part of the solution for building a better world. Optel supports individuals and corporate institutions providing assistance for young children and youth in need. Optel believes that if we care for our children, giving them the resources and support they need, the possibilities are endless.

It is our plan to continue our social involvement worldwide.

Fondation du Centre Psycho-Pédagogique de Québec

The mission of this educational center is to manage the St. Francis School, a specialized institution that welcomes children in need of special education, from the third year of primary school to the third year of high school. Their goal is to help these young people with significant problems and behaviour and make sure they stay in school.

Le Pignon Bleu

The mission of the Pignon Bleu is to act against hunger and promote the development of children and families of neighborhoods in the city of Quebec, with a view to fight against poverty . The organization also sees to the training and re-insertion of unemployed people. The organization sets to promote the inherent respect and dignity of children and families. The mutual aid, solidarity and pursuit of autonomy are at the heart of the commitment of all those who participate with this organization.

Le Gîte Jeunesse

Going through adolescence can be rough sometimes both for parents and teenagers. When tension at home is very high and everyone needs some times to think on their own, the Gîte Jeunesse is here to support teenagers who need a temporary roof. Taking a step back and refocus is sometimes the best way to move forward.

SOS Children’s Villages

Optel is proud to support impoverished and vulnerable children and families in the Indian village of Bhuj. The provided funds directly helps families meeting their basic needs (including food, medical treatment, safe shelter). SOS Children’s Villages also helps families access education for their children and offers vocational training for youth and parents. Optel’s grant is helping SOS Children’s Villages provide children with access to quality education at the SOS school in Bhuj (school fees, necessary school supplies, school uniforms, and any additional education support the children might need).

On January 26th 2001, when India was celebrating Republic Day, an earthquake struck Bhuj. An estimated 20,000 people died in the city and the surronding regions. Homes, schools, hospitals and basic infrastructure were destroyed. In the aftermath of the earthquake, SOS Children’s Villages responded swiftly, with emergency relief. Within weeks, 25 child-relief centres had been set up. Over two thousand children were provided with day care, medicine and food. The SOS Child-Relief Centres operated for six months, until families had been able to reorganize and temporary schools and medical centres had been set up.

It quickly became clear that a permanent program to support vulnerable children and families was needed in the community. To meet this critical need, the SOS Children’s Village Bhuj was constructed in 2001. Over the past decade, Bhuj has been rebuilt with the help of national and international aid. Some sectors of the economy in Bhuj are flourishing, but these positive changes have not reached all and many continue to live in urban poverty.


Barnardos works directly with the children and families who need most, providing services and support in 40 centres in Ireland. They also campaign for the rights of all children in the country, and provide training and knowledge resources to childcare professionals. They provide 14 different types of services that respond to the individual needs of each child and family, and aim to provide practical and professional supports to bring hope into situations where hope is sometimes lost.